Enhanced Notification Service

ALL SCOM Alerts have a Knowledge base article

We put that knowledge base article in the email that SCOM doesn’t

along with everything else

 

Custom HTML emails for SCOM

Customize your email for device or application group targets via templates for each

 

Knowledge base article 

KB right in the alert email
See the answers to the problem

 

Intergrate your WIKI to the alerts

Using Sharepoint or Confluance for a KB?  Intergrate your KB directly in the email

 

SEE Overrides

Get ALL THE variables in your emails the way you want

 

Custom EMAIL Subjects 

Customize your subject to your audience

 

Give more information

See alert history and quick searches to popular search engines

Improve your Helpdesk Ticket Open to Close times

Recent study shows helpdesk ticket open to close times were reduced by 20%

By providing the KB information up front the engineer was able to solve the issue quicker – giving more time resources back to the teams.

Proving getting the information to your engineer that is fixing the problem – works.

Performance

Proven to handle over 10+ million notifications.
Process thousands of alerts per hour with minimal memory and cpu usage

Product Overrides

See overrides for the alert so you know thresholds.

SMALL CHARGE FOR A MASSIVE PRODUCT

Enhanced Notification Service is for:

Microsoft’s System Center Operations Manager
2012 -> 2012 R2, 2016, 1801, 1807, 2019.

Calculate your agent count
Basic Edition
$199
per year or $17 a month
0-100 Agents
Custom Body
Custom Subject lines
Product Knowledge
Company Knowledge
Buy now
Advanced Edition
$399
per year or $34 a month
0-300 Agents
Custom Body
Custom Subject lines
Product Knowledge
Company Knowledge
Buy now
Pro Edition
$599
per year or $50 a month
0-600 Agents
Custom Body
Custom Subject lines
Product Knowledge
Company Knowledge
Buy now
Enterprise Edition
$799
per year or $67 a month
Unlimited Agents!
Custom Body
Custom Subject lines
Product Knowledge
Company Knowledge
Proven to deliver
Buy now

It is an annual subscription

 

All licenses are for a single Management Group

 

Licensed per Agent in your environment

 

Companies we’ve worked with

Over 10+ million notifications sent