Frequently Asked Questions

Where can I send my PO?

We are setup to process orders through our online provider PayPal.  We do not accept POs.

Which payment methods are accepted in the Online Shop?

We accept PayPal.

PayPal accepts credit cards, PayPal, Apple Pay, PayPal Credit and much more…

How long will delivery take?

Downloads and licence files are sent immediatly after PayPal clears the transaction.

How secure is shopping in the Online Shop? Is my data protected?

Very secure. 

We don’t save any of your credit card information. 

The transaction happens at PayPal, and we never see it. 

We only get the confirmation that the payment has been processed at PayPal.

What exactly happens after ordering?

When you click the proceed to PayPal, we will direct you to PayPal.

After you make the payment, their site will notify us of the transaction completing.  

After that our system will generate and email you the license file and download location.

Do I receive an invoice for my order?

Yes. Of course.

It will be emailed to you at the email address you order with.

Have a question?

feel free to email us at [email protected]